§ Legal
Privacy Policy
Qalve India Private Limited ("Qalve", "we", "us") respects your privacy. This policy explains what information qalve.com collects, why, and the choices you have, in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information we collect
Information you provide — your name, email address, phone number, and any details about your matter that you share with us by email, phone, or a contact form.
Information collected automatically — your IP address, browser and device type, pages visited, referring page, and approximate location, collected through cookies and similar technologies described below.
Cookies & tracking technologies
We use a small number of cookie categories:
- Strictly necessary — required for the site to function, including remembering the cookie choice you make.
- Analytics — we use, or intend to use, tools such as Google Analytics (Google LLC) and Meta Pixel (Meta Platforms, Inc.) to understand, in aggregate, how visitors use this site.
You choose whether to allow analytics cookies the first time you visit, via the banner shown on screen. You can change that choice at any time using "Cookie preferences" in the footer of any page.
How we use information
- To respond to your inquiries and, where instructed, act on a matter.
- To operate, secure, and improve this website.
- To understand aggregate site usage through analytics, where you've allowed it.
- To comply with our legal and professional obligations.
Sharing & third parties
We do not sell personal data. We share limited information with:
- service providers who host or operate this website;
- analytics providers — such as Google and Meta — who process usage data under their own privacy policies, where you've consented to analytics cookies;
- authorities or regulators, where required by law.
International transfers
Analytics providers we use, or intend to use, may process data on servers located outside India. Where this happens, we rely on the safeguards available under the Digital Personal Data Protection Act, 2023 and on those providers' own compliance frameworks.
Data retention
We retain correspondence about a matter for as long as needed to respond to and, where applicable, act on it, and for as long as required by our professional and statutory record-keeping obligations.
Your rights
Under the Digital Personal Data Protection Act, 2023, you may request access to, correction of, or erasure of your personal data, and may withdraw consent for non-essential cookies at any time. To exercise these rights, write to hello@qalve.com.
Grievance officer
In accordance with the Information Technology Act, 2000 and the rules made under it, the Grievance Officer for Qalve India Private Limited can be reached at hello@qalve.com, Neelam Apartment, GR-FR, 61B Park Street, Kolkata, West Bengal 700016, India.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page always reflects the most recent revision.